Refund Policy

Return Eligibility


brumatedepot.com supports a 60-day return policy for all purchased products. Within 60 days after you receive the goods, eligible products in unused, original condition and intact packaging can apply for return procedures.

Free Return Service


We provide free return service for qualified returns. Customers do not need to bear any return shipping fees when following our official return guidelines, bringing you a cost-free return experience.

Refund Processing Time


Once we receive and inspect your returned items to confirm compliance with return regulations, your refund will be processed within 5 to 10 business days. All refunds will be settled in USD unified currency, and the refund amount will be returned according to your original payment path.

Refund Explanation


Refund scope covers the product payment amount for qualified returns. Any non-eligible returns caused by man-made damage, private use or incomplete packaging will not be approved for refund application.